File Download Area
HELP!Desk 3.5 Full Version Now FREE!
This is the complete HELP!Desk program, not a demo or trial version.
Evaluation/QuickStart Guide (PDF Format - 487K)
Feature Card (PDF - 435K).
Administrator's Guide (PDF - 649K)
User Manual (PDF - 1.2MB)
HELP!Desk INI File Documentation (PDF - 12K)
HELP!Desk Utilities (for
This DOS based program allows you to update client account information in calls when calls were logged before account numbers were assigned to clients.
(for Windows version)
This is a DOS based reporting program that works with HDWIN data. It runs faster than the HDWIN reports, but some reports have different filtering criteria. This version includes Call Detail with Activities reports and adds some new filtering options to the Call Detail and Call List reports..
Duplicate ID Checker (for
DOS or Windows versions)
Duplicate IDs can be a sign of corruption in the HELP!Desk databases. This program can be used to check for duplicate or zero value IDs.
Data (for Windows version)
Sample data for use when evaluating HELP!Desk for Windows. Unzip it into your HELP!Desk database directory, then reindex the files (Utilities | Pack & Reindex).